Terms

Terms of use, service boundary, and formal-document precedence

These terms apply to the HarbourStep public site, borrower-readiness workflows, contact and consent pages, public investor materials, and partner-application entry points. Specific products, formal credit, subscriptions, diligence, or execution stages may also impose more specific agreements, legal documents, or licensed-entity terms.

Public-layer facts these terms sit over

Legal entity

Corteran

Public-layer role

The public layer explains readiness, qualification, and boundaries. It does not by itself create formal credit, fundraising, or execution outcomes.

Formal-document precedence

Once a user enters a lender, partner, subscription, or diligence path, the controlling documents are the formal versions used in that path.

Dispute path

complaints@corteran.com

Core usage principles

Platform role

HarbourStep primarily provides workflow organisation, document-preparation support, disclosure layering, eligibility screening, and collaboration support. Public pages do not by themselves create a formal credit approval, funding commitment, securities offering, solicitation, or personalised legal, tax, or investment advice.

Borrower and investor boundaries

Borrower pages are for intake, readiness, document preparation, and routing. Investor pages are for market education, qualification guidance, and controlled diligence access. Any regulated credit, securities, subscription, or execution activity is governed by the relevant licensed entity and final document set.

Accuracy and authority

You must provide information that is accurate, complete, and lawfully submitted. If you submit information on behalf of another person, a joint applicant, an organisation, or an investment vehicle, you should have the authority to do so.

AI and automation tools

AI assistants, readiness outputs, FAQs, and automated summaries are support tools only. They do not replace the judgement of a licensed lender, broker, lawyer, tax adviser, accountant, or compliance professional.

Third-party services

The platform may rely on third-party hosting, storage, analytics, communications, identity-verification, payment, AI, and other infrastructure services. Their involvement does not mean they endorse your file, your investor status, or any lending or investment outcome.

When formal documents take over

Borrower side: once readiness, repair, and handoff conditions align, later lender, broker, or partner documents take precedence.

Investor side: once jurisdiction, investor status, and disclosure review are complete, strategy packs, reporting packs, data-room materials, or subscription documents take precedence.

Partner side: once mandate fit, access tier, and diligence conditions are clear, partnership or allocation documents take precedence.

Where a workflow is governed by jurisdiction-specific licensing, marketing, anti-money laundering, suitability, or privacy rules, the applicable legal entity and final document set control.

Acceptable use

Do not submit false, misleading, infringing, fraudulent, or unauthorised information.

Do not present site output as a formal credit decision, offering document, regulatory approval, or personalised advice.

Do not bypass eligibility checks, access controls, data-room permissions, or disclosure boundaries.

Do not interfere with the platform, remove audit traces, attempt unauthorised access, or scrape controlled content at scale.

Important disclaimers

Public pages may include explanatory, forward-looking, or illustrative content to help users understand the workflow, strategy, or service boundary. That content should not be treated as a guarantee of return, capital protection, approval, allocation, or outcome.

Where a lending, funding, subscription, investment, distribution, or advisory activity is subject to jurisdiction-specific licensing, disclosure, suitability, privacy, or marketing rules, the controlling obligations sit with the applicable legal entity and final document set.

To the fullest extent allowed by law, the platform is not responsible for indirect loss arising from reliance on public-site content, AI output, third-party information, or workflow descriptions that have not yet been confirmed in final documentation.

Related legal and trust pages

Public disclosures

Review entity facts, public-layer boundaries, and where formal documents take over.

Privacy notice

Review collection, cross-border handling, retention, and preference management.

Platform boundary

See how the borrower main site and Investor Hub are separated.

Complaints and concerns

Start here when boundary, disclosure, privacy, or follow-up handling becomes contested.

Questions, disputes, and later documents

If you have questions about the service boundary, privacy handling, marketing contact, borrower workflows, investor qualification, or partner access, start through the contact path. If you later move into a formal transaction, credit process, subscription, or diligence workflow, the controlling documents will be the versions presented in that specific process. Contact / Public disclosures / Privacy / Complaints